Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"I have limited choices when it comes to off the shelf because I am 6' 4 and 285 lbs and other stores like ... do offer sizes that are in the ballpark but never fit right.  With TJ that is not an issue.  From day 1 the clothes fit like a glove and looked great.  The quality is incredible, I have now had my clothes for 5 years and they are still in good shape.  Try that with off the shelf!  You pay a little more upfront but you don't have to replace them after a year or 2.   ."

Clothier:

Bill Lambert

Tom James of Boston

"Tom James offers a great product at a fair price and they really make shopping easy. They are very responsive as well as professional and they help me coordinate my business wardrobe. I recommend using them to anyone tired of buying clothes that don’t fit or for people that hate the idea of spending free time at the mall."

Clothier:

Kay Kacheroski

Tom James of Minneapolis

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"Outstanding Value and Service immediately come to mind when thinking about my Tom James experience.  Clothing options are always on-trend, and allow me to achieve that tailor-made look without the exorbitant price.  And my personal haberdasher, Ingrid, always goes above and beyond to keep me well-dressed.  When I needed a custom-made tux on two weeks notice, she managed every detail to make certain everything was perfect."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"Tom James has been a wonderful company to work with over the last 4 years. With a busy schedule it takes the hassle out of buying new clothes. Their products are superior and the sales people are very good at helping me match solutions to my needs and helping me with styles. An anecdotal measure of success is that I am always complimented when wearing new clothes purchased from Tom James. Prices are reasonable and products and services are great. I’d highly recommend anyone give them a try."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"The custom tailoring offered by Tom James is perfect for my needs.  Many times I have been asked where I get my clothing and over this time, I have referred a number of friends, colleagues and even family members to Tom James.  I feel like I receive a very fair price, a fantastic fit and a quality product every time.   I don’t have a need to shop anywhere else for my business and business casual needs.  Thank you Tom James and David Olson for over 15 years of service."

Clothier:

Dave Olson

Tom James of San Francisco

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

"Sheika is a personable professional who easily anticipates a client's actual needs and carefully tailors her suggested solutions to accommodate the various nuances of each particular client. I found her input into my ideas for professional and corporate image sculpting hugely valuable and would highly recommend her without qualification."

Clothier:

Sheika Mancle

Tom James of Washington DC

"Brian has been great to work with over the last 6 years. He has always been able to help me find the right look at a reasonable price. He has taken the time to understand my tastes and tailors what he offers fits, and always follows up to ensure my complete satisfaction."

Clothier:

Brian Green

Tom James of Washington DC

"My husband has purchased several custom made suits, shirts as well as neckties and pocket squares from Paul. Paul looked in my husband's closet to see what he currently had and designed the Tom James wardrobe to fill in and complement what he already owned. ... the value is hard to beat. He is extremely pleased with his selections and has referred Paul to other friends. My husband has never looked better. The fit is superb and the fabric choices are timeless. "

Clothier:

Paul Mckeon

Tom James of Columbia

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"I've been working with Whit for about 15 years now and really appreciate the fact that he (and Tom James) have helped me professionalize the process of managing my rotation of clothes. We meet a couple of times a year in my office and within a couple of weeks a fresh collection of cool new clothes starts to show up. All of it is tailored to fit me, complements my existing wardrobe, and is of a higher quality than I would be able to buy off the rack from a retail store. The whole process is time-efficient, cost-effective, and results in my closet being a much more interesting place to visit every morning."

Clothier:

Whit Behrens

Tom James of San Francisco

"I've been working with Joseph for three or four years now. The man is very good at what he does. He takes the time to learn your comfort zone with regard to apparel and budget and works within both. I highly recommend him."

Clothier:

Joseph McCoy

Tom James of Portland

"I use Dave Olson and Tom James because they understand how important style, appearance, comfort and quality are to the individual consumer.  Dave provides valuable insight and fashion expertise to help shape my image and keep me current with the trends in the industry. Combine Dave’s expertise with the high quality craftsmanship of Tom James clothing and it becomes a winning combination that you can't get anywhere else."

Clothier:

Dave Olson

Tom James of San Francisco

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