Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"My clothier Matte (as I have gotten to know Stephen Matte) has changed my attitude towards the way I dress. I went from wearing boxy off the rack shirts and suits to wearing custom-made, well-tailored pieces of garment. Matte is very personable, knowledgeable, and has a great taste in fashion himself. With a little help and an affordable price tag I get to feel comfortable and look good every day. Tom James is a go!"

Clothier:

Stephen Matte

Tom James of New York

"Jennifer has been very helpful in catering to my personal clothing needs. I prefer to stick to a budget and not overspend on clothing, but at the same time I am very particular about the look and quality of everything I wear. I am thrilled with her ability to meet my expectations at reasonable prices, while providing great service."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Tom James has been a wonderful company to work with over the last 4 years. With a busy schedule it takes the hassle out of buying new clothes. Their products are superior and the sales people are very good at helping me match solutions to my needs and helping me with styles. An anecdotal measure of success is that I am always complimented when wearing new clothes purchased from Tom James. Prices are reasonable and products and services are great. I'd highly recommend anyone give them a try."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Sheika is a personable professional who easily anticipates a client's actual needs and carefully tailors her suggested solutions to accommodate the various nuances of each particular client. I found her input into my ideas for professional and corporate image sculpting hugely valuable and would highly recommend her without qualification."

Clothier:

Sheika Mancle

Tom James of Washington DC

"Dan Hook has done a great job for me as my personal tailor representing Tom James for several years. During that time I have purchased some great clothing which was custom made for me, at a reasonable price. I have been pleased with the clothes that I have bought from Tom James, and the assistance provided by Dan."

Clothier:

Dan Hook

Tom James of Seattle

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

"I've been working with Whit for about 15 years now and really appreciate the fact that he (and Tom James) have helped me professionalize the process of managing my rotation of clothes. We meet a couple of times a year in my office and within a couple of weeks a fresh collection of cool new clothes starts to show up. All of it is tailored to fit me, complements my existing wardrobe, and is of a higher quality than I would be able to buy off the rack from a retail store. The whole process is time-efficient, cost-effective, and results in my closet being a much more interesting place to visit every morning."

Clothier:

Whit Behrens

Tom James of San Francisco

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"The custom tailoring offered by Tom James is perfect for my needs. Many times I have been asked where I get my clothing and over this time, I have referred a number of friends, colleagues and even family members to Tom James. I feel like I receive a very fair price, a fantastic fit and a quality product every time. I don't have a need to shop anywhere else for my business and business casual needs. Thank you Tom James and David Olson for over 15 years of service."

Clothier:

Dave Olson

Tom James of San Francisco

"At first, I was a little hesitant about custom clothing, but after giving it a try I am sold and convinced this is really the only way men should purchase (dress) clothes. Working with Matthew is easy, and he always follows up and goes out of his way to accommodate my schedule. While custom clothes are more expensive, Matthew always makes sure I receive added value by providing expert consultation and convenience in addition to well constructed, perfectly fitting clothes. I look forward to continuing to work with Matthew as I upgrade and build out my professional wardrobe."

Clothier:

Matthew Kyprianides

Tom James of Chicago Downtown

"Wade has done an exceptional job of presenting me with the finest custom suits and tailored shirts since I began working with him in 2004. He visits my office on a periodic basis and supports his sales with any repairs that may be needed (however very seldom needed). The tailoring, Wade's expertise, convenience, and quality of Tom James products provide a much better value than those found in lesser discount products. In addition, Wade keeps track of my wardrobe and suggests ideas that compliment what I already have. I highly recommend Wade and Tom James as a high end clothier."

Clothier:

Wade Anding

Tom James of Milwaukee

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"I use Dave Olson and Tom James because they understand how important style, appearance, comfort and quality are to the individual consumer. Dave provides valuable insight and fashion expertise to help shape my image and keep me current with the trends in the industry. Combine Dave's expertise with the high quality craftsmanship of Tom James clothing and it becomes a winning combination that you can't get anywhere else."

Clothier:

Dave Olson

Tom James of San Francisco

From Our Clients

"I have been a customer of Tom James since 1993 when I resided in Chicago. When I moved I was already accustomed to great quality and superior craftsmanship. Erik has worked with me over the past seven years and I sincerely appreciate his concern and care in the selection of my clothing. He has come to know my tastes very well and occasionally asked me to stretch my habits and try 'different' selections and I have found them very appealing. Erik has the ability to be persuasive, yet always considers my personal taste when making clothing selections."

Custom Clothier Erik Peterson
Clothier:

Erik Peterson

Tom James of Tampa

"I had no idea how great it felt to wear suits that were made to fit me so well."

Custom Clothier Lee Dora
Clothier:

Lee Dora

Tom James of Indianapolis
© 2018 Tom James Company
Tom James Company Logo

Please Select a Region

USA Europe Australia Canada