Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"It was a true pleasure having Evan as my personal tailor. He is professional and extremely proficient at his craft. If you are truly interested in looking professional and investing in your wardrobe, you need to be working with Evan."

Clothier:

Evan Miller

Tom James of Jacksonville

"I've known Hank for 2+ years and he's always provided exceptional, professional guidance as my clothier. He's captured an understanding of what's in fashion and what I prefer to put in my clothing collection. Hank's precise measurements and attention to detail are impeccable. I couldn't be happier working with Hank Lee and Tom James Clothiers."

Clothier:

Hank Lee

Tom James of Denver

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service.  Whenever I need anything, my key sales contact, Brian, is there to help me.  Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly.  I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"Dave. One of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true assest to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Daniel Lawler

Tom James of Memphis

"Your representative Jarred is an exceptional example of excellent service."

Clothier:

Jared Meyers

Tom James of Orlando

"Tim Smith has been helping me maintain my professional wardrobe for over twenty years. Tim has stayed true to my focus in professional wear, an understated, but elegant business wardrobe of uncompromising quality and value. With Tim's help, and Tom James' vast selection of fabrics and styles, building my professional wardrobe has been easy, affordable and fun. I am very grateful to Tim for his many years of assistance and plan to continue working with him for as long as I am in business."

Clothier:

Tim Smith

Tom James of Phoenix

"I have had the pleasure of working with Whit Behrens for many years. My closet is now filled with Tom James clothing – business suits, custom shirts and slacks, casual wear and accessories. Whit is personable, knowledgeable and professional, but far more importantly, he knows what I want. Whit is able to draw upon our long-standing relationship and show me merchandise that he knows I will like. The result is an efficient, personalized and pleasant shopping experience that I could not get anywhere else.  ."

Clothier:

Whit Behrens

Tom James of San Francisco

"Thank you for the prompt service. I appreciate your effort and attention to detail to get me ready and tailored in such a short time. I was very happy with the tuxedo and the recommendations you provided. I can't thank you enough."

Clothier:

Patrick Johnson

Tom James of Charlotte

"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. As it is, he is the first person I will turn to with special or difficult requests."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Eddie McClain of Tom James has provided excellent service to me for 23 years.  The suits I have bought look and feel excellent.  Mr. McClain has been a great help to me in choosing the right suits each year.  I would strongly recommend Eddie McClain and Tom James to any professional who cares about his appearance."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Daniel is a top-notch representative over at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is not a high-pressure salesman (which is a huge turnoff for so many of us) but rather a very knowledgeable consultant who can help you make decisions on what works and what doesn't. His clothing is very good, reasonably priced, and it changes often. I recommend Daniel very highly."

Clothier:

Daniel Wiebracht

Tom James of East Texas

From Our Clients

"My Tom James's custom made suits are some of the best investments I have made in my career lately. The suits are a perfect fit and I always receive many compliments on their style and good taste. I feel very comfortable in my Tom James suit which has many extra features that you will not find in an 'off the rake' suite. I am extremely satisfied in my Tom James suits and they have exceeded my expectations. My wardrobe is greatly enhanced because of Tom James. David Wiebracht, my personal Tom James representative, could be a tailor at any fine men's clothier and he pays attention to every detail. The convenience of shopping in my office, the education of what a fine wardrobe should be and value received are some of many reasons I will remain a Tom James customer. I would give Daniel Wiebracht and Tom James my highest recommendation."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas

"He knows his business and makes it a point to know his customers and what they need. It's a pleasure doing business with him."

Custom Clothier Wade Anding
Clothier:

Wade Anding

Tom James of Milwaukee
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